Help
Guides, FAQs and support articles. New here or not sure where to start? Jump to the Welcome page for the full index.
Media — Overview
How media storage works in OmniCon — uploads, labels, AI generation, and cleanup.
Distribution history
How to review what press releases you've sent, to whom, and whether delivery succeeded.
Sending a press release
The end-to-end flow for sending a press release — picking an article, picking lists, customizing the subject and message, and hitting send.
Distribution lists
How distribution lists work — grouping press contacts so you can send a release to the right people with one click.
Press contacts
How to add, edit, and organize press contacts — journalists, editors, and outlets — for a channel.
Press releases — Overview
How the press-release feature works — managing press contacts, building distribution lists, sending releases, and tracking delivery.
Exporting to Word
How the Word export works, what it includes, and how to use it for review, distribution, or archival.
AI-assisted drafting
How to use the AI generate feature inside book editors, what AI reference data is for, and how to get usable drafts.
Book structure
How Parts, Chapters, and Sections nest inside a book, how ordering works, and how to reorganize as the book grows.
Creating a book
How to create a new book, add Parts, Chapters, and Sections, and start writing.
Books — Overview
How Books work in OmniCon — a long-form, structured content type with parts, chapters, and sections, plus AI generation and Word export.
Publishing pages and URLs
How page URLs are built, how the publish window works for pages, and how to wire pages into channel navigation.
Pages vs. articles
When to create a page and when to create an article — the practical differences between OmniCon's two content types.
Page blocks
The eight block types OmniCon provides for building pages — Hero, Text, Image + Text, Gallery, CTA, HTML, Spacer, and the dynamic Search Results list.
Creating a page
How to create a new page in a channel — opening the block editor, adding blocks, and saving.
Pages — Overview
How Pages work in OmniCon — a block-based editor for landing pages, about pages, and other standalone content that isn't an article.
Search and discoverability
How OmniCon indexes articles for search, what the Searchable flag controls, and how the sidebar facets are computed.
Publish windows and scheduling
How to publish now, schedule for later, or automatically take an article down on a future date using the publish window.
Tags and folders
Two complementary ways to organize articles inside a channel — when to use tags, when to use folders, and when to use both.
Permalinks and URLs
How article URLs are built in OmniCon, why permalinks matter for SEO, and the rules for picking a good one.